Dear Keane
Thank you for your letter which I can tell you took time to write because you were very careful joining up.
The work you have done on PhotoStory sounds excellent and I'd love to see it. You must have been very disappointed when it didn't save properly.
Miss Thomis is now going to log your problem so our computer technicians can fix it for you.
Thank you for writing to let me know.
Looking forward to you video,
Mrs Cole
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